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How do I know which pump is right for my application?
Choosing the right pump depends on several factors including your water source, required flow rate, pressure, distance and intended use. Our knowledgeable team can recommend the most suitable pump for your home, rural property, irrigation system or industrial application.
Do you stock leading pump brands?
Yes. We supply quality pumps, fittings, valves, filtration products, irrigation equipment and accessories from trusted manufacturers known for reliability and performance.
Can I order products online?
Absolutely. Our online store is available 24/7, allowing you to browse products and place orders whenever it's convenient.
Do you repair pumps?
Yes. We provide professional pump repairs and servicing for a wide range of domestic, rural, commercial and industrial pumps. Our experienced technicians will assess your pump, identify the fault and recommend the most cost-effective repair solution.
How do I know if my pump needs repairing?
Common signs include:
- Low or inconsistent water pressure
- Unusual noises
- Leaks
- Pump cycling on and off
- No water flow
- Pump failing to start
If you're unsure, complete our Quick Problem Checklist before bringing your pump in for assessment.
Do you offer preventative servicing?
Yes. Regular servicing helps extend the life of your pump, improve efficiency and reduce the risk of unexpected breakdowns.
Do you deliver Australia-wide?
Yes. We ship products across Australia using trusted freight partners. Delivery times vary depending on your location and the size of your order. Similar pump retailers typically provide nationwide delivery with tracking and specialised freight for oversized items.
How long will my order take to arrive?
Orders are typically dispatched within 1–3 business days for in-stock items. Delivery time will depend on your location and the courier service selected at checkout.
Can I collect my order?
Yes. You can collect your order from our Jimboomba showroom once you have received confirmation that it is ready for collection.
Are your products covered by warranty?
Most products supplied by Pump Service Industries include a manufacturer's warranty. Warranty periods vary depending on the brand and product.
What if my product is faulty?
If your product is damaged or develops a manufacturing fault, please contact us as soon as possible. Our team will guide you through the warranty or returns process in accordance with Australian Consumer Law.
Can you help me choose the correct fittings or accessories?
Absolutely. Our experienced team can recommend compatible fittings, pipe sizes, valves, hoses and filtration products to ensure your system performs efficiently.
Do you provide technical advice?
Yes. Whether you're replacing an existing pump or designing a completely new system, we're happy to provide practical advice and product recommendations.
Emergency Repairs Available
Unexpected breakdown? We’re ready.
Our rapid-response repair service ensures your system is back up and running as quickly as possible, reducing costly downtime and operational disruption.
